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Privacy Policy

How we collect, use and protect your personal information.

Last updated: July 2026

This Privacy Policy explains how SMYLYX LTD ("we", "us"), company number 10325550, collects and uses your personal data when you use smylyx.online or our services. We are the data controller under the UK GDPR and the Data Protection Act 2018.

Information we collect

  • Contact details you provide (name, email, company).
  • Project information you share with us.
  • Order and billing details when you purchase a service or product.
  • Technical data such as IP address and cookies (see our Cookie Policy).

How we use it

  • To respond to enquiries and provide our services.
  • To process orders and payments.
  • To meet legal and accounting obligations.
  • With your consent, to send relevant updates (opt out anytime).

Lawful bases

Consent, performance of a contract, and our legal obligations.

Sharing

We share data only with trusted providers who help us operate (e.g. secure hosting, payment processors) and act on our instructions. We never sell your data.

Retention

We keep information only as long as necessary for the purposes above and to meet legal requirements, then securely delete it.

Your rights

You may access, correct, delete, restrict or object to processing of your data, and request portability. Contact welcome@smylyx.online. You can also complain to the ICO (ico.org.uk).

Contact

SMYLYX LTD, 1st Floor Prospect House, Rouen Road, Norwich, Norfolk, NR1 1RE. Email welcome@smylyx.online.