SmylyxTerms & Conditions
The terms on which we provide our website and services.
Last updated: July 2026
These Terms govern your use of smylyx.online and the services provided by SMYLYX LTD (company number 10325550, registered office 1st Floor Prospect House, Rouen Road, Norwich, Norfolk, NR1 1RE). By using our site or engaging our services, you agree to them.
Our services
We provide professional consultancy, software development, design services and digital products. Fixed-fee packages are described on our Services page; larger projects are governed by a separate written proposal or statement of work.
Fees & payment
Fixed-fee packages are payable in full at checkout. Project work is invoiced against agreed milestones. We are the seller and merchant of record for everything sold on this site; we do not receive or hold funds on behalf of third parties.
Deliverables
We provide our services with reasonable care and skill and to professional standards. Specific deliverables, timelines and acceptance criteria for project work are set out in the applicable proposal.
Intellectual property
Ownership of work produced is set out in the applicable proposal. Our pre-existing tools, templates and know-how remain ours.
Cancellation
See our Refunds & Cancellation Policy.
Liability
To the extent permitted by law, we are not liable for indirect or consequential losses, or for losses arising from inaccurate information you provide. Nothing excludes liability that cannot lawfully be excluded.
Governing law
These Terms are governed by the laws of England and Wales, and its courts have exclusive jurisdiction.
Contact
Email welcome@smylyx.online.